Reservations – All reservations are made at the reception desk at 705-443-5808; appointments are not booked on-line booked or via email.  We suggest that you book in advance in order to get your preferred choices. For your convenience, we have both male and female service providers. Unless you state a personal preference when you book your appointment, we will schedule your appointment with either depending on availability.

Guarantee, Deposit and Cancellation Policies

No Show Policy – We require a credit card number for all bookings and 100% of the service will be charged to your credit card if for any reason you do not cancel 48 hours before the appointment. We have a 72 hour cancellation period during Christmas Vacation, March Break and Holidays.
Individual Services – In order for us to offer the best service possible, we ask that you provide us with a credit card number to guarantee your booking. 48 hours cancellation notice is required.
Multiple Services and Packages – Day Packages and 2 or more services booked at the Spa require a 25% payment at the time of booking. (48-hour cancellation notice is required.) This payment is non-refundable but is transferable if you need to change your booking before the 48 hour cancellation period.
Groups – Require a 25% non-refundable deposit per person is required at time of booking. 72-hour change or cancellation notice is required or full-service cost will be billed.

All prices are exclusive of tax and are subject to change without notice.

Thank you for choosing Kalola Life in Balance Spa.